Effective Date: 24 September 2025
Website: www.bowralcellardoor.com

Bowral Cellar Door (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or interact with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact details such as your name, email address, and phone number.

• Booking details including tasting preferences, number of guests, and special requests.

• Payment information (processed securely via Shopify and Stripe – we do not store credit card details).

• Website usage data including cookies, IP addresses, and browsing activity.

2. How We Use Your Information

We use your personal information to:

• Provide and manage your wine tasting experience.

• Process bookings and payments.

• Communicate with you regarding enquiries, reservations, or promotions.

• Improve our website, services, and customer experience.

• Analyse website usage through tools such as Google Analytics and Meta Pixel.

• Comply with legal obligations.

3. Sharing of Information

We will never sell your personal information. We may share information only with:

• Squarespace and the Bookeo booking app for processing and managing bookings.

• Stripe and Square for secure payment processing.

• Service providers and business partners when required to deliver your experience (e.g., accommodation or catering partners if booked through us).

• Third-party analytics and advertising tools (such as Google Analytics and Meta Pixel) for website optimisation and marketing purposes.

• Legal or regulatory authorities when required by law.

4. Cookies & Tracking

Our website uses cookies and tracking technologies, including Google Analytics and Meta Pixel, to:

• Analyse website traffic and visitor behaviour.

• Deliver tailored advertising and marketing campaigns.

• Improve website performance and customer experience.

You can disable cookies and adjust your privacy preferences in your browser or through third-party ad settings. Please note some features of our website may not function properly if cookies are disabled.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of online transmission or storage is completely secure.

6. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you.

• Request correction of any inaccurate or outdated information.

• Opt out of marketing communications at any time.

To exercise these rights, please contact us at info@tastingtoursco.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with the effective date.

9. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:
📧 info@tastingtoursco.com

www.bowralcellardoor.com

Phone: 0414 926 242